Member Service Representative

The Bellefonte YMCA is currently accepting applications for part-time Member Service Representatives who will be responsible for ensuring that all interactions with Y members, potential members, and guests are conducted in a warm, friendly, and efficient manner. Staff are needed to fill shifts in the afternoons and evenings throughout the week.

Primary Responsibilities

• Remain attentive and aware to greet everyone that enters the facility.
• Preserve the security and maintain the cleanliness of the front desk/reception area.
• Process memberships, guest passes, and other program sales utilizing the DAXKO Operations system.
• Keep proper reconciliation and close-out of shift transactions, including balancing the cash drawer at the desk area.
• Answer the telephone in a polite and courteous manner.
• Provide tours and information about Y facilities and programming to prospective members.
• Study and be aware of all written materials published by the Y, including the Member Handbook, brochures, flyers, etc. and be prepared to communicate information to the general public.

Qualifications

• High School Diploma
• Proficient computer skills including, but not limited to, Excel, Word, and web-based operating systems.

Salary/Benefits

• $12.00 per hour
• Option to contribute to a 403b Retirement Program.
• Generous employee discounts on YMCA programs.
• FREE YMCA membership (for regularly scheduled employees) with access to all 4 YMCA of Centre County facilities.